The Ugly side of the US Open - what fans should avoid

The UGLY: Villains and Jokers working at the US Open

The Ugly-est of Ugly at US Open
Read the Good and the Bad.

This was a review from US Open 2016. Since then, they have "cleaned house" on staffing, security, and management to make it more fan-friendly. Fan Week has been upgraded for better access. The Food Village staffing has improved since 2022.

WALL OF SHAME

Classless Fans of Tennis / Sports
Here's a funny one fan who come into the US Open with complete disregard for his fellow fans. Check out Mr. Clueless Fan with the flip-flops. Can you name what's wrong with this picture?

Please respect the players. Have consideration for other fans around you.



Have superiors and QA checks at facilities
If you run the bathrooms, please do not be sitting in there, watching videos on your cell phone while charging, and just pretending to stand in the doorway with a trashcan to try to block people from entering.

Too many redundant jobs
When I'm ordering food, do you need 3 cashiers standing around who cannot figure out how to turn on one cash register?

NYTimes Article: Where's all the $Millions of US Open Money Going?

My Secret Shoppers and Tennis Bargain Reviewers

I have asked my readers send my pictures of any outstanding individuals, products or booths you want me to post online! They are my eyes and ears on the ground for the whole week. Secret shoppers and eyewitnesses.

According to Roger Friedman (writer for NY Times): $2 million dollars/year was paid for private security staff at the US Open.


Save on US Open Tickets, Meals, Souvenirs (Part 2 of 3)


How to avoid overpriced items at the US Open

I know that each time I come back to the US Open, it seems like EVERYTHING is more expensive*

A: How to Save on Tennis Tickets, Meals, Souvenirs

As full disclosure for my personal opinion and review, I do not get paid a DIME by USTA nor the US Open to write my reviews. Big sporting events like to price-gouge unsuspecting tourists, so read this first before spending money at the US Open.

Read US Open Preview: new stadium layout and Ashe roof. Our first-hand accounts of the US Open and new things to check out (Part 1 of 3)

I am just like you, an annual ticket member and paying patron fan who buys US Open and US Open Shop products every year. We literally pay their USTA and US Open salaries. Yet basic fans get treated like unwelcome guests?!

US Open Guest Services will rob you - yes, literally rob you
US Open cons will rob you blind if you let them...


"Robin Hood of Tennis" - Tennis-Bargains
Maybe it is because I take pride in helping you all save money on US Open tickets and get more value from them. It seems that USTA and particularly the Media Credential staff are particularly prejudiced toward anyone who may cut into their corporate bottom line.


Ticket Upsell if you buy at the box office
From personal experience, I was once a Mini-Plan holder. Now, they even try to charge me too much for US Open ticket plans every year if I ever want to renew - NO THANKS and please stop calling! If you buy a whole series of tickets, you are on the hook for any tickets you cannot use.

The box office and ticket booth staff offer the same deals as online. Nothing special there - I found out you cannot even get Loge seats the first year you buy a FULL Plan!

Instead on you can get those same qualities Loge seats instantly. Example: I found one $150 Loge Ticket for Labor Day (Row B!) on 9/1/16. Let the other ticket subscribers make the mistake, not you. Learn from us.

Sold by Fans to Fans.  Cut out the Box Office...
the ticket counter and sales reps are not your friends when they try to sell you the worst seats at the highest prices. Don't let them get away with it!

Compared to those who offer no useful tips/info about where to sit, and they get paid a salary to rip fans off?? No thanks.


US Open Economics: Tickets and Tourism
Reference: https://wallethub.com/blog/us-open-tennis-stats/5935/

How to Save Money on Food and Beverages at US Open

Ummm - don't buy inside unless desperate or need to lighten your wallet?

Drink Prices: $3.50 for water to $12 beer.
Tip: You're allowed to bring factory-sealed beverages in (or just an empty plastic clear water bottle to refill at one of the many fountains near the restrooms).

Food and beverages are way too overpriced - eat outside instead!

Restaurant chains galore

Friendly Fan Tip:
Subscribe to Tennis Bargains Tips

$17+ Crepes this year! Wow, and it's Not even a full meal.
I saw many ball kids getting pizza from Neapolitan. So maybe that's an ok try?

Typical US Open Food and Prices! I got an over-priced and under-cooked chicken*
Tip: Save $5.50; bring in a sealed plastic bottle (Water or Gatorade)

Instead, I recommend going just outside the East Gates.
$9 for a whole meal! Great Eats! Much cheaper*
Check out the tennis practice courts
while enjoying your Wings!

US Open Souvenirs - Buy online right AFTER the US Open.  50%+ Off*

I know, I know...it's tempting, right? I need to buy something for my friend/family member back home. Hint: don't buy the junk and the hype. Unless it's quality stuff, you can get it much cheaper online. Plus you have to lug it around everywhere.

Better yet, just wait a bit after the US Open is over, and they sell the clothes, hats, etc., at pennies to the dollar, which is 50%+ off every year.

If you have to shop, and rather not carry all of it around. Get it at USOpenShop.com with promo code USTAM344 to save $15 off $50.

Yeah it used to be a straight $15 OFF but USTA is greedy like that after I started ordering towels for $5 net :-P Probably if I didn't share the code as a referral, I could have kept using it.

Oh well, better to give than to receive :)

US Open Grandstand: Opening Day Preview and Swag


US Open - Full Fan Preview & Grandstand Map

After 3 days at the US Open this weekend, I wanted to share my tips and findings with all the US Open tennis fans from around the world. Should give you an idea of what to expect*

Millions of fans will be attending this year in NYC or following it online and on TV.
Our goal is to make your experience fun, safe, and most importantly a good value.

Personal Weekend Experience and Opinions:
Two days of Qualifiers plus Arthur Ashe Kids Day. I witnessed a lot of new things while they were on my preview tour of the grounds at Flushing Meadows.

The Good - Great New Venue and Sponsor Freebies

*NEW*: Our Insider's Instagram - US Open Grandstand Map is now on Instagram
- FOLLOW US for Secret TIPS and info about this new stadium!
US Open Grandstand Map
Grandstand Court - US Open Map Guide

Grandstand Lounge - hidden secret on the far side
Access up the stairs. Turn LEFT after you pass the SMART car booth
New 2016 US Open Grandstand Court - most-shaded seats looking towards Ashe


Bonus: New Grandstand Stadium

Absolutely gorgeous architecture and a facility designed by Rossetti Architecture.

The flow of the tennis campus now draws crowds in more of a circular path, but bottlenecks still occur at the food court pavilion and effectively isolate Court 17 as it is in the opposite corner from everything else.

A few tricks to save yourself time and sweat: Walk *behind* the new Grandstand stadium area. Stick to the paths at the South edge and West Edge. There is a "secret" back entrance along the South side of the Grandstand...with lounge seating and a private bathroom if you go all the way up to the top of the Grandstand. This is where most of the ESPN crew go to use it. It's like a private little hotel up there.

Also, another optimal and shaded path you can take is between the P1-P5 courts and cut through to see the new Grandstand.

How to defeat the bad - high pricesSummary
1) Good New Grandstand Stadium and Ashe Roof. Great Weather. Lots of Tennis.
2) Bad HIGH Food Prices. Still not Tech Savvy. Lack of Easy Info.
3) Ugly US Open Staff Service (not everyone) - a few rotten apples in the big apple...more later


Best Perks of US Open Freebies

Free US Open Game Ball. My favorite tennis souvenir.
Tip: Go early morning to find them next to the practice courts!
All USTA members can pick up this cooling towel FREE!
Get your free US Open art poster
Just show them your pre-sale ticket.


Free Fan! Visit Orlando = Fan Friendly
Go inside the American Express Private Lounge
Amex Card gets you upstairs for Beverages and Snacks :)






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